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Off Topic => Everything Else => Topic started by: Sharky on September 28, 2014, 02:52:38 pm

Title: Tech nerds, help please.
Post by: Sharky on September 28, 2014, 02:52:38 pm
I have had a problem for a while now scientifically with streaming videos, pretty much with any video I try to stream except youtube, it starts off working absolutely fine but over time picture becomes jittery and gets worse and worse while the sound plays perfectly but obviously quickly becomes out of sinc with the picture.
This is a real fucking shit for Netflix and this happens on both my computer and my dads regardless of how much or little other programs are running.

We have a pretty quick ADSL modem which works well most of the time, loads pages quickly enough. But video just works like shit... With the exception of youtube which seems to play perfectly any other player is fucked.

What could be causing this specific issue?
Title: Re: Tech nerds, help please.
Post by: Randroid on September 28, 2014, 04:37:06 pm
More info needed bro.

What's your system? List it all: Hardware, Ram, CPU, OS, browsers, etc.

 
Title: Re: Tech nerds, help please.
Post by: Happy Cat on September 28, 2014, 10:02:26 pm
Sounds like it could be an Adobe Flash issue possibly, did you recently update it or has it been updated in a while?

The only reason you might not be having issues on youtube is maybe you got youtube set to HTML5 mode or something.
Title: Re: Tech nerds, help please.
Post by: tarpmortar on September 28, 2014, 10:32:57 pm
Go here (http://www.adobe.com/software/flash/about/), see which version it says you have then look below and see which is the current version for your OS.
Title: Re: Tech nerds, help please.
Post by: Randroid on September 29, 2014, 12:48:10 am
It shouldn't just be flash though if Netflix is suffering the same problems. Netflix doesn't use Flash. It uses Silverlight or variants.
Title: Re: Tech nerds, help please.
Post by: Sharky on September 29, 2014, 03:21:31 am
I have the latest version of Adobe installed. Here is my specs:

https://fbcdn-sphotos-d-a.akamaihd.net/hphotos-ak-xfp1/v/t1.0-9/s480x480/10371897_10152773618839380_4024808153275093433_n.jpg?oh=9541a5e7a2c186160cb40a23948921fa&oe=54C7069E&__gda__=1421991015_f29064a4666c59e4743ad49be8342a15
Title: Re: Tech nerds, help please.
Post by: Randroid on September 29, 2014, 04:26:31 am
Hmm.. those specs are kinda on the low side, but should still play videos properly.

What browser do you main?
Title: Re: Tech nerds, help please.
Post by: Sharky on September 29, 2014, 06:51:44 am
Yeah its a shitty laptop I bought back in 2011 for traveling with, but then my PC died and I never bothered to upgrade.

I use Firefox.
Title: Re: Tech nerds, help please.
Post by: max_cady on September 29, 2014, 08:55:19 am
Methinks extra RAM wouldn't hurt.
Title: Re: Tech nerds, help please.
Post by: TruthEnigma on September 29, 2014, 10:37:49 am
Next time it starts lagging try this.

1. Go to speedtest.net and compare the speeds you are getting with what you should get. Just because you are supposed to be on a good connection, doesn't mean you aren't getting lag spikes on it. If the speeds are low, pay particular attention to the ping score.
2. Check in multiple browsers such as Firefox, IE, Chrome, etc.
3. If your speeds are all fine and the issue persists across multiple browsers, uninstall and reinstall flash.
4. If that doesn't solve the issue, it may be a hardware issue.

Edit: Can you tell I do this for a living? If the issue persists? Bloody hell!
Title: Re: Tech nerds, help please.
Post by: Happy Cat on September 29, 2014, 12:40:38 pm
well if things were working fine for you until recently i don't see how it could be a hardware issue unless something has broke, but in that case you'd probably be experiencing other issues too.

I personally think it's probably a flash issue, i've had issues where I've upgraded flash and its made videos unwatchable. Adobe can't test for every possible hardware configuration. You say you've never updated it, but you're on the latest version of flash, that means its updating automatically. Uninstall flash, and

http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html#Flash%20Player%20archives (http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html#Flash%20Player%20archives)

install the one from second to the top of this list "Flash Player Archives"

(Released 9/9/2014) Flash Player 14.0.0.176 (120.37 MB)

you'll get a zip file with a bunch of other files cause its meant for developers. but all you need to worry about is running the flashplayer14_0r0_176_winax.exe file.

if it asks to update automatically don't let it. choose ask me to update or dont update at all. but remember to update at a later point, its important you do. sometimes flash updates contain security updates.

i've never used netflix but looking at their site it does use silverlight, so i dont know what to say about that, but its worth trying to install an older version of flash.
Title: Re: Tech nerds, help please.
Post by: MadeManG74 on September 29, 2014, 12:43:04 pm
Run a virus scan, yo. You might have picked up something while browsing Czech porn sites. It happens.
Title: Re: Tech nerds, help please.
Post by: pirovash88 on September 29, 2014, 12:55:34 pm
Run a virus scan, yo. You might have picked up something while browsing Czech porn sites. It happens.

Hahahah.
Title: Re: Tech nerds, help please.
Post by: Sharky on September 30, 2014, 03:01:31 am
I have no viruses.
I only browse high class porn sites.


I have a question actually about disk space, I vaguely remember seeing that the laptop had created partitions weirdly and the majority of the space had not been allocated. I assume that will cause problems? And how can I change this?
Title: Re: Tech nerds, help please.
Post by: MadeManG74 on September 30, 2014, 08:38:09 am
I have no viruses.
I only browse high class porn sites.


I have a question actually about disk space, I vaguely remember seeing that the laptop had created partitions weirdly and the majority of the space had not been allocated. I assume that will cause problems? And how can I change this?

Have you tried De-Fragging?
Title: Re: Tech nerds, help please.
Post by: Happy Cat on September 30, 2014, 02:58:01 pm
I have no viruses.
I only browse high class porn sites.


I have a question actually about disk space, I vaguely remember seeing that the laptop had created partitions weirdly and the majority of the space had not been allocated. I assume that will cause problems? And how can I change this?

What caused the partitions to be created? Most laptops come with recovery partitions... but, there shouldn't really be more then two or three partitions by default.

You don't wanna delete the recovery partition by accident.

I'm assuming you must of got your video issue sorted out seeing as you stopped complaining about it. What fixed it?
Title: Re: Tech nerds, help please.
Post by: Sharky on October 02, 2014, 04:01:30 am
No ive just been busy, not sure if its fixed yet. Not had time to watch anything. I did reinstall an older Adobe. We'll see.

EDIT:
The problem it seems, remains unsolved by older version of Adobe. As I watch netflix the video begins to stutter at times but the audio doesn't and the picture never syncs up again unless i restart the video and then its just a matter of time before it fucks up again. Really fucking annoying.
Title: Re: Tech nerds, help please.
Post by: TruthEnigma on October 02, 2014, 10:05:51 am
Netflix uses Silverlight. Might want to try updating that.
Title: Re: Tech nerds, help please.
Post by: George on October 02, 2014, 12:45:40 pm
Yeah, could be a silverlight issue, that would me uninstalling it and reinstalling it.