I am super late for this topic...
But here's my two cents on the matter... I've accepted the fact that SEGA isn't the same company we used to know.
I've also accepted the fact that 2012 and 2013 were terrible years, for the most part, mainly because game studios are experiencing to some degree some sense of fatigue, since this console cycle has gone way longer than expected.
Early 2013 was basically 2012's rejects that had to shoved in there somehow, that doesn't apply just to SEGA, I think everyone else has done a terrible job.
But SEGA's been guilty this generation for being a very later adopter of trends. In my mind, SEGA is trapped in this weird place in which most developers are moving on to the Xbox One and PS4, while SEGA is still clinging to this notion that the Wii U is the cash cow they expect it to be.
They burned me twice with Bayonetta 2 and the new exclusive Sonic deals, to which I mantain to this day, is a near suicidal undertaking.
However, as harsh as I may be... I understand why there are doing this. They did say that Sonic, Aliens and the SI and Creative Assembly IPs are going to be their main focus. Those IPs sell, a lot, maybe not as much as some of the other IPs, enough to keep a healthy company.
At the expense of drastically reducing new game releases, mind you. But then again, it is better to release fewer games that SEGA knows for sure that they'll see returns, then it is to gamble on various releases only to see quite a lot of 'em just tank and burn money.
Though, it is indeed troublesome that Phantasy Star Online 2 got an english announcement a year ago only to vanish without a trace. Infrastructure problems, perhaps? Was it because being a free game meant that the cost of maintaining those servers running wasn't worth the hassle?
I've noticed that Godsrule: War of Mortals was shutdown last August, the game servers were up for little more than 6 months.
I guess SEGA prefers Spiral Knights as their main F2P go-to.