Author Topic: SEGA Pass has been hacked, usernames, passwords etc. stolen  (Read 3681 times)

Offline TimmiT

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SEGA e-mailed this to a member of NeoGAF:
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Dear cjelly,

As you may be aware, the SEGA Pass system has been offline since yesterday, Thursday 16 June.

Over the last 24 hours we have identified that unauthorised entry was gained to our SEGA Pass database.

We immediately took the appropriate action to protect our consumers’ data and isolate the location of the breach. We have launched an investigation into the extent of the breach of our public systems.

We have identified that a subset of SEGA Pass members emails addresses, dates of birth and encrypted passwords were obtained. To stress, none of the passwords obtained were stored in plain text.

Please note that no personal payment information was stored by SEGA as we use external payment providers, meaning your payment details were not at risk from this intrusion.

If you use the same login information for other websites and/or services as you do for SEGA Pass, you should change that information immediately.

We have also reset your password and all access to SEGA Pass has been temporarily suspended.

Additionally we recommend you please take extra caution if you should receive suspicious emails that ask for personal or sensitive information.

Therefore please do not attempt to login to SEGA Pass at present, we will communicate when the service becomes available.

We sincerely apologise for this incident and regret any inconvenience caused.

We are contacting all our members with these recommendations.

If you have any further questions please contact SEGA customer support on http://www.neogaf.com/forum/showthread.php?t=434322

Time to change all your passwords again.

Also, before people draw conclusions, LulzSec said this on Twitter:
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@Sega - contact us. We want to help you destroy the hackers that attacked you. We love the Dreamcast, these people are going down.
http://twitter.com/#!/LulzSec/status/81765889329991680
« Last Edit: December 31, 1969, 06:00:00 pm by Guest »

Offline max_cady

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Re: SEGA Pass has been hacked, usernames, passwords etc. stolen
« Reply #1 on: June 18, 2011, 06:41:09 am »
Right now, I csn't get into the SEGA PASS website or the Sega Forums do change my details...
« Last Edit: December 31, 1969, 06:00:00 pm by Guest »

Offline SOUP

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Re: SEGA Pass has been hacked, usernames, passwords etc. stolen
« Reply #2 on: June 18, 2011, 06:50:02 am »
Yeah. I got the email from them.....*sigh*
« Last Edit: December 31, 1969, 06:00:00 pm by Guest »

Offline Centrale

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Re: SEGA Pass has been hacked, usernames, passwords etc. stolen
« Reply #3 on: June 18, 2011, 10:48:32 am »
Hmm, just got one of those as well.
« Last Edit: December 31, 1969, 06:00:00 pm by Guest »

Offline max_cady

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Re: SEGA Pass has been hacked, usernames, passwords etc. stolen
« Reply #4 on: June 20, 2011, 04:39:18 am »
Well, I still can't change anything yet. Services are still unavailable. Though, I don't have any to worry about, at least not yet.

I never actually made any payments through Sega Pass for PSU, so I don't have anything there that could've been used to steal money.

Still, I not too confortable about this...
« Last Edit: December 31, 1969, 06:00:00 pm by Guest »

Offline Shigs

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Re: SEGA Pass has been hacked, usernames, passwords etc. stolen
« Reply #5 on: June 21, 2011, 02:23:47 pm »
They said passwords were encrypted. Not stored as text. Sounds like they have better security than PSN did. XD

Oh well, not like I ever used my CC on that site.
« Last Edit: December 31, 1969, 06:00:00 pm by Guest »
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Offline George

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Re: SEGA Pass has been hacked, usernames, passwords etc. stolen
« Reply #6 on: June 21, 2011, 04:35:05 pm »
PSN where hatched, not in plain text files either. Lots of misinformation about PSN stuff.
« Last Edit: December 31, 1969, 06:00:00 pm by Guest »

Offline max_cady

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Re: SEGA Pass has been hacked, usernames, passwords etc. stolen
« Reply #7 on: June 24, 2011, 01:23:49 pm »
Good lord, are they still offline? How big is this issue?
« Last Edit: December 31, 1969, 06:00:00 pm by Guest »