I really hates what they are doing with Shining series, and I REALLY hopes someone does something about this, and these hatable things Sawada is doing with Sega and Shining worldwide communities goes to the front page of all major games sites from all the net!
They have and are, however no one really knows the cause on the major gaming sites. They need someone from the Japanese community to explain what is going on. But SEGA is getting pretty bad PR from banning this Shining fan videos (Including one youtube user who has a million subscribers being threatened and has removed all SEGA videos from his account and said he will not post any SEGA news anymore, PR disaster from SEGA)
Doubt though SEGA Japan is aware of the damage this crusade against Shining fans is having on their sales, they just have their hands in the sand unfortunately.