I remember when Sonic Adventure 2 came out, Official Dreamcast Magazine actually issued an apology to their readers that the game was so poor.
It was so bad that Sega actually got sued by people who bought the game and LOST. The money they spent re compensating people who bought the game meant they had to cease production of Dreamcast (which was doubling Playstation 1 and 2 sales COMBINED at the time) and Shenmue III was cancelled (production of Jack Lumber continued).
The game got positive reviews because Sega bribed most major review outlets. If you check their actual reviews it's clear they didn't play the game, with all of them being variations of some PR that Sega sent them (complete with 'TM' each time the word 'Sonic' and 'Sega' were used) or they were inane prattle that had little to nothing to do with the game. I recall EDGE magazine giving the game a 9.63 out of 10 and stating 'The game is fun and rewarding in it's intricate yet simple gameplay. There is never a dull or not-fun moment. The tennis section... was fun.'
I still remember when I first played the game, I put the disc in the tray expecting another orgasmic experience on the level of the greatest game ever made, trembling, I dropped the GD-ROM several times before I could put it in to the wonder-console. I was surprised when the game took thirty-eight minutes and twelve seconds to load the title screen, but I imagined it would be worth the wait.
Well let me tell you, I was wrong. The game was so terrible I still can't fully believe it. Contrary to what Edge magazine would have me believe, the game was definitely not not-fun. I would even go so far as to say it was absolutely not-fun. Sonic controlled like a steak and kidney pie moving through congealed apple bramble, and the game would randomly crash to desktop in the middle of the first level. Which was especially bizarre considering the Dreamcast never had a desktop to speak of. When I finally navigated the rather alien Windows 98 with nothing but my Dreamcast pad and arcade stick peripheral and reinstalled this malicious piece of software, I had to wait another obscene amount of time for the game to load.
Upon loading I was met with a notification telling me the game needed to download a 3GB patch! Considering I only had 15 blocks left on my VMU I declined. Now I don't know if this patch greatly improved the game or not, but I never found out, and frankly I think it's disgusting that they would allow a patch so early, a full month before the game was officially released (I got the game early because my dad works for Nintendo).
I finally made it to the end of the first level. After zipping through the level through sheer luck and using some cheat codes I'd found in the latest Official Sega Saturn Magazine (I was surprised they worked, considering the cheats were for 'Blam! Machinehead') the level cut to a cut-scene that lasted about twenty six minutes of Sonic and Shadow arguing about a Chaos Ruby or some nonsense I was prompted to play a mission as Tails, who I believe is some type of rodent. I turned the game off in disgust when I realised he was not a rodent at all, but rather, some kind of horrible sin against nature that is part robot with comically large legs.
The fact is, this game was never good.
Don't even get me started on how bad Sonic 3, Sonic & Knuckles and Sonic 2 are. I just wish Sega would go back to their roots and make a sequel to the first Sonic game ever made, 'Sonic the Hedgehog One' on Master System (Master System is older than Mega Drive, which recieved a port of the game afterwards. It was okay, but missing the hang-glider segments, which was integral to the plotline).