To be honest I was mostly a Sonic fan during the 90s and didn't get much into SEGA's other franchises until Dreamcast. Shenmue, Crazy Taxi, PSO, and JSR radio really help expand my interest and appreciate the creative output SEGA had. It certainly has changed over the years, but they're still able to make some great content, though a good portion of that is unlocalized.
I just find it rather annoying that people are willing harp on the bad more so often than when SEGA actually does some good...guess that is the nature of the internet unless you're Nintendo. I respect that Nintendo has their own way, and it works for them, it gives them the luxury some other companies don't have...doesn't mean it works for everyone. Plus it's not like Nintendo doesn't have their own IPs that they ignore (still waiting for another Metroid that's not Other M).
Would I like to see a new game from a previous SEGA classic? absolutely (and I'm thankful that at least like Sumo games that take advantage to include some of these previous franchises), but trying new ideas is also welcomed...even if they don't hit the mark (Binary Domain, Rhythm Thief)
The only thing that SEGA could learn from Nintendo is maybe not to rush out a main series Sonic title and polish ideas/designs/concepts.
On a related note: it amazes me the work people have to go through to get a Yakuza game localized...and people STILL find a way to bitch about it or make an excuse to not support it (too late, what about the spin-offs, why is there no PS4 port, it's digital, I'll wait until it's on sale). Hell, there are people who still think that games get dubbed or still compare it to GTA.
That being said, I thank George for putting this article out there.