I haven't read all the comments here, but I think it's easy to criticize a company when you don't take into consideration that there are people working there, trying to do a good job and often putting in a lot more work hours than they need to. If these people then read comments from people saying that they should be fired, well, I think it's safe to say that's not particularly motivating. Where is PSO 2? I don't know the details, but I think that they genuinely want to release the game, and that they'd like to tell us what's going on but can't due to internal policies. Obviously something went wrong. Sega West have had repeated layoffs over the past years and probably have considerably less resources than before. The fact that it hasn't been canceled tells me that they still believe there's a chance they can release it.
Personally, even after starting Segalization, I never attempted to hide my opinion on Sega's decision making. I often went into debates with people from Sega's community team on the official forum. That's never been a problem, on the contrary, they seem to appreciate the input. And talking to the individuals working at Sega also gave me more insight in the difficulties they have in their attempts to give the fans what they want. A lot of things we ask them to do may seem easy to us, while the reality might be completely different. That insight changed the way I write some articles on Segalization, but I believe that's a good thing.
I regard this website as the most professional Sega fansite around exactly because they remain respectful both towards the fans and towards the people at Sega. Barry's reason for changing the thread title seems justified to me, I wouldn't want a topic like this on the main page of my website either. Not in the least because there are a lot of people working at Sega of America that really don't deserve this kind of insult.