I think PSO2 need a novel or a serious comic.
So that when the writers do research and ask SEGA, SEGA had to provide them with deep explanation.
It's happened before with Sakura Wars and Valkyria Chronicles.
I agree. PSO2 is sega's leading, most popular MMORPG. I've played budget indie MMORPGs that have more fleshed out lore than PSO2.
When I first played the story mode of PSO2 I couldn't help but think who was in charge of ARKs? Was there a leader on top? Did ARKs had structure? Yes there was the Council of Six but they gave me the impression they were simply elite ARKs operatives than of any official authority and it wasn't until Episode 3 when ARKs established it's structure.
But it made me question how ARKs worked all this time. ARKs operatives are trained but who pays for the training? We recieve missions from the quest counter but who gives the Quest Counter Clarks the missions? I understand Xion was at the heart of it all but most of ARKs didn't even know about her. And her brother Xiao only took charge not long after her passing.
Just so many questions how ARKs even functions. It seems to be mostly consist of specially trained mercenaries, private-owned mercenaries if you consider ARKs more of a business than a military.