Actually, from what I see in Sonic fan sites every once in a while... They seem to actually want complex storylines and characters. The younger fanbase anyway.
Thats exactly why Sega needs to stop listening to those beastiality loving, brain dead freaks (who will buy Asbestos if it had Sonic on it anyway), and start making games that aren't shit.
I don't see how the fanbase can be blamed for consistently under-par Sonic games for just about a decade, maybe the development team or the management is just doing a bad job? Did they consider that?
This is exactly what I have been saying for a very long time now.
The biggest reason Sonic is failing so horribly now is because SEGA/Sonic Team listen to the fanbase
too much. SEGA and Sonic Team simply just do not understand that there are multiple types of fans that the franchise has picked up in the nearly 19 years of history it has had.
I have met people who do not like any of the games, but love the cartoons. I have met people who think Rouge the Bat is the best character in the series or that Silver needs his own game, or that Tails should get married to Maria Robotnik who should come back to life or that Charmy actually is a good character.
The fanbase is so out of whack and divided that they will actually never be able to "Fix the series" for everyone. I mean, how could they? Some people want just Sonic playable, some want all of them playable. Some want Sonic to be shorter and fatter, some want him taller and thinner. Some want hyper-realistic graphics, some are not retarded.
Another major reason as to why they franchise keeps disappointing is because Sonic Team is just not a very capable developer, which they have constantly proven. Mix this in with all of these seemingly endless complaints and needs and you have possibly the most confused game developers on the face of the planet.
But my final point is that Sonic Team just does not seem to have the passion they once had. Not only are they not making something they like, they are seemingly bored with the franchise, trying new things that clash horrendously with everything they have done prior.
To an extent, Sonic Unleashed tried to be it's own thing, it had at least some passion in it. They did somethings new that did not clash with the franchise, and while it no doubt had a lot of issues (most having to do with Sonic Team being a shitty developer), I thought it was a pretty good game. I am sad to admit I think this is the best Sonic Team will ever be able to do anymore with the franchise. It is time to pass the torch to some team that is actually capable of making a game in the style they feel is right and while still listening to the fanbase for support over ideas. Of course I am talking of AM2!