Could the fact Sega are video game developers and no longer the console corporate titans they once were being factors? Because it still seems like Sega are trying to compete against Nintendo despite the disadvantage they are at.
But you tihnk Crossworld being multi-platform would give Sega the edge. Especially given the price of Switch 2 and games.
https://www.youtube.com/watch?v=jgFaRJ9aQn8
I don't think that's a factor since even back then Dreamcast games sales were still far below Nintendo64 games.
It's just Nintendo fans are too devoted.
They always pre-ordered and bought almost any mainline franchise Nintendo brought.
Unlike Sonic fans who mostly waited until the game goes into Summer or Holiday Sale.
Also first party Nintendo games rarely go on sale.
If it does go on sale, it's never much anyway.
That's also a factor why Nintendo fans rarely waited for sale too,
Like it or not, Nintendo's proven to always consistent in focusing on long-term value, high demand, and maintaining a premium brand image, rather than relying on quick, discounted sales.